Insurance Eligibility and Benefits Verification

maxx-healthcare-insurance-eligibilty

 

Eligibility Verification and Prior Authorization

Eligibility and insurance verification are vital to ensuring accurate and timely receipt of information regarding insurance coverage. Without proper checks and balances in place, a healthcare organization could be leaving money on the table. Failure to confirm eligibility and achieve prior authorization can lead to delayed payments and denials, resulting in decreased collections and revenues.

Eligibility verification processes help healthcare providers submit clean claims. It avoids claim resubmission, reduces demographic or eligibility-related rejections and denials, increases upfront collections; leading to improved patient satisfaction and improving medical billing.

Leverage Maxx Healthcare’s Eligibility Verification and Prior Authorization services to optimize your revenue cycle and improve collections.

ELIGIBILITY AND BENEFITS VERIFICATION SERVICES

  • Workflows received through the patient scheduling system, EDI, Fax, emails, and FTP files

  • Accurate verification of primary and secondary coverage details, including member ID, group ID, coverage period, co-pay, deductible, and co-insurance and benefits information

  • Efficient connection with the payer using the best possible channel (phone or web)

  • Prompt identification and resolution of missing or invalid data

  • Upgrade eligibility verification processes with our proprietary RPA tools

PRIOR AUTHORIZATION

  • Rapid determination of prior authorization requirements

  • Prepare and submit paperwork to the payer

  • Consistent follow-ups on submitted prior-authorization requests

  • Immediate notification of any issues with the authorization request

MAXX HEALTHCARE’S VALUE PROPOSITION FOR ELIGIBILITY VERIFICATION SERVICES

  • Optimized cash flow

  • Reduced patient-related denials

  • Avoided rejection of claims by payers due to inaccurate or incomplete information

  • Identification of the patient’s responsibility upfront

  • Improved patient satisfaction

Contact us to learn how your organization can leverage Maxx Healthcare’s Prior Authorization Services.